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Frequently Asked Questions

Find Answers to Your Questions

  • How far in advance should I book a car rental in Morocco?

    Ideally, book 1–2 weeks in advance, especially in big cities like Casablanca or Marrakech. During high season, early booking gets better prices and guaranteed availability.

  • Is it cheaper to rent a car at the airport or in the city?

    City pickups can be slightly cheaper, but airport rentals win on convenience. With carsrental.ma, the price is often the same and includes terminal delivery.

  • Are there hidden fees when renting a car in Morocco?

    With us? None. Other providers may tack on airport, insurance or cleaning fees. We show full price up front no nasty surprises.

  • Is car insurance included in the rental price in Morocco?

    Yes at carsrental.ma, basic insurance is included. No extra forms, no hidden costs. You 're covered from the moment you turn the key.

  • Do I have to pay a security deposit when renting a car?

    Yes, but it 's refundable. We hold it securely and return it in the same currency. No long delays or excuses if the car 's fine, your money comes back fast.

  • What happens if I scratch the rental car?

    If you 've taken full insurance, minor scratches are covered. Without it, we assess the damage and deduct a fair amount from the deposit. No overcharging.

  • Can I pick up my rental car at the airport in Morocco?

    Yes. We deliver to airports like Casablanca, Marrakech, and Agadir even two hours before your flight lands. No lines, no chaos.

  • Can I return the car to a different location in Morocco?

    Yes we offer one-way rentals between cities like Marrakech and Casablanca. Just tell us in advance and we 'll arrange it.

  • Can I return the rental car outside of office hours?

    Yes, we handle 24/7 returns. Just message us and we 'll meet you anywhere hotel, train station, or even your Airbnb.

  • Is driving in Morocco safe for foreigners?

    Yes. Roads are paved and well-marked in most areas. Stay alert in busy cities and remote towns, but overall it's very doable for experienced drivers.

  • Are Moroccan roads in good condition?

    Highways and major roads are in excellent shape. Rural and mountain roads may be narrow or rough take it slow in those areas.

  • What should I do if I get pulled over by police?

    Stay calm and polite. Show your licence, passport, and rental documents. Routine stops are common and quick. We provide all documents at pickup.

  • What types of cars can I rent in Morocco?

    From compact cars to luxury SUVs, manuals to automatics, and even 7-seaters or 4x4s we 've got something for every trip.

  • Do you offer child seats or boosters with rentals?

    Yes. Just request one during booking. All seats are clean, certified, and provided at no extra cost.

  • Are your vehicles new or well-maintained?

    Yes most of our fleet is under 3 years old. Every car is cleaned, fuelled, and inspected before delivery.

  • What documents do I need to rent a car in Morocco?

    Passport, driver 's licence, and a credit card or cash for the deposit. That 's it. Show ID, sign, and go.

  • Can I rent a car in Morocco with a foreign driver 's licence?

    Yes. If you 're from the US, UK, EU, or Gulf, your national licence is valid. No international permit needed under 90 days.

  • Can students or young drivers rent a car?

    Yes, if you 're 21+ with a valid licence. Just avoid luxury cars if you 're under 25.

  • Can I drive to the Sahara Desert with a rental car?

    Yes. For places like Merzouga or M 'Hamid, we recommend an SUV or 4x4. We 'll help plan your route if needed.

  • Can you help plan my route or trip?

    Absolutely. We 'll share local tips, hidden gems, and scenic routes you won 't find on Google.

  • What are the best road trips to take in Morocco with a rental car?

    Favorites include Marrakech → Merzouga, Casablanca → Chefchaouen, or Tangier → Fes. Ask us for full itineraries.

  • How do I contact customer support while renting?

    WhatsApp us 24/7. Whether it 's a flat tire or route question we answer fast. You 're never alone.

  • Can I request car delivery to an Airbnb or riad?

    Yes and it 's one of our most requested services. We 'll coordinate directly with your host and deliver to the door.

  • Can I request a specific car model?

    Yes. While we can 't promise a specific plate, we 'll try to match the model and class or upgrade you for free if needed.

  • Do I have to pay extra for a phone charger or adapter?

    No basic extras like USB cables or iPhone chargers are free on request.

  • Can I rent a cooler or picnic kit?

    Yes. Ask for a cooler, picnic blanket, or speakers. Perfect for a beach or mountain day trip.

  • Can I use my own car seat or GPS?

    Yes and we 'll help you install it safely if needed.

  • Is tipping expected in Morocco for attendants or support staff?

    It 's appreciated but not required. 5–10 MAD for fuel attendants or parking guards is normal.